Know Before You Go: Riley Emergency Care at IU Health North

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Disclosure: This post is in partnership with Riley Children's Health.

If you’re like me, you worry about the unknown. Especially when it comes to your children, you might worry about having to take them to the emergency room. Where do I take them? What are their hours? How long will we have to wait? Will my baby get the care they need? Well worry no more! Riley Children’s Health at IU Health North in Carmel was designed with families and children in mind. Their 24/7 pediatric emergency care team is here for you, closer to home. Here are three things you need to know before you go.

emergency department Riley IU North


24/7 Emergency Care for Kids.

When the unexpected happens and your child is in need of emergency care, the Emergency Department at IU Health North will have Riley Children’s emergency medicine physicians available to you around the clock. They are available 24 hours a day, seven days a week. “We have 25 pediatric emergency medicine physicians that staff the department,” says Dr. Dan Slubowski, Emergency Department Medical Director of IU Health North. “These physicians are the same providers that one would encounter during a visit to the Emergency Department at Riley Hospital for Children.”

Every minute counts in an emergency situation, so you will be able to view wait times while you are on the way to the emergency room. You can conveniently check out wait times at RileyatNorth.org or download the Riley Children’s Health App. Walk-in patients are always welcome. Parking is free with surface parking lots conveniently located by each entrance. Click on the map of IU Health North Hospital to know where to park and enter for emergency services.

Skilled medical experts that are prepared for any health-related emergency.

You no longer have to travel all the way to downtown Indianapolis to have access to Indiana’s only nationally ranked children’s hospital. Riley Children’s at IU Health North has a highly skilled team of pediatric emergency medicine physicians that are prepared for any health-related emergency, providing treatment for infants and children up to 18 years old. There may not be time to plan ahead in an emergency situation, but Riley Children’s has a very handy Symptom Guide to use when deciding when to take your child to the Emergency Department. Click on the Symptom Guide for a comprehensive list of symptoms and the appropriate level of care needed for your child.

Specialty care in the Emergency Department and beyond.

From the moment you and your child come in for emergency care, you will be in great hands. Not only will the medical staff greet you and involve you in the entire process, there will also be a Child Life Specialist on hand to keep your child comfortable and feeling safe. The Riley Child Life Program was created to help minimize anxiety about upcoming treatments, tests, or hospitalizations.

Should your child need care beyond the Emergency Department – primary, specialty, or inpatient care – Riley Children’s is there to support you and your family. “Parents can expect quality and individualized pediatric emergency care from Riley physicians, nursing staff, respiratory therapists, and child-life specialists,” says Dr. Slubowski. “The physicians with whom you interact at IU Health North have good relationships with the numerous Riley specialists as well. Therefore, we will work to ensure not only quality care within the Emergency Department at IU Health North, but also an excellent transition of care to the appropriate Riley specialists upon discharge or admission.” To see a full list of departments as well as information on outpatient pediatric surgeries at Riley Children’s at IU Health North, go to RileyatNorth.org.

Watch this video to learn more about the care and attention Riley Children’s at IU Health North will give to your child:


Riley Children’s Health makes it possible for families throughout Indiana to get the highest level of care. Whether your child needs primary care for routine health and wellness, or specialty care for acute or complex conditions, you can depend on Riley Children’s for best-in-class care close to home.

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